At Marblehead Upholstery, a non-refundable deposit is required to initiate all custom projects. Due to the bespoke nature of our products, all custom marine cushions, canvas, and related items are final sale and are not eligible for return, exchange, or refund. We are committed to delivering the highest quality craftsmanship and encourage clients to thoroughly review and confirm all specifications, including materials, and design details, prior to order approval. Once production has commenced, no modifications can be made. Submission of a deposit constitutes acceptance of these terms